Video guides & FAQ

Help Centre

How to use your OptionsCard

  • Open it, unwrap it or load to your mobile wallet
  • Open catalogue from link
  • Over 70+ brands to choose from
  • Choose your favourite brand... it arrives in your inbox to spend straight away!
  • No fuss, no registrations, no silly apps.
Redeem

How to register your Hollr Reward MasterCard

*Exclusive to Business customers. Company validation required.

  • Place your order for Hollr Reward MasterCard
  • Take note of the code / card identifier and follow the link provided
  • Click "Register your new card" and insert the code / card identifier
  • Add your phone number including the country code. This will be your login ID
  • Enter your code received via SMS and follow the steps to create your account.
  • Check your email and accept the T&C's and choose your ePIN
  • Click "Show card details"
Redeem

Frequently asked questions

Do I have to redeem it all in one go?
No. You can redeem some now, and some later. You can redeem for more than one brand at a time. You can even add one or more OptionsCard's together so you can build up a bigger value.
How do I use an OptionsCard?
Think of an OptionsCard as a "swap" card. You swap the value on the OptionsCard for a digital gift card of your choice from the great range of brands on our site. The digital gift cards for our retailer partners are emailed to you instantly and you use it just like normal - scan at the till or spend online depending on the brand you choose.
Do I have to store it in my mobile wallet?
Not at all - you'll always have access to your original OptionsCard email, and you can use it straight from there if you wish.
Can I spend my OptionsCard directly online or instore?
No, you must first redeem your OptionsCard for your preferred brand of gift card, and then you can spend that directly online or instore.
Regifting my OptionsCard – what will the new recipient get?
When you re-gift all, or part, of your OptionsCard we generate a completely new OptionsCard just for them. You can personalise it with your own message or video, just as you do when you first buy an OptionsCard.